wetobet Privacy Policy

This page describes what we collect when you use wetobet and how we keep that data protected. We collect personal information – such as your email, payment details, and identity documents – only for the purposes of account management, payment processing, and compliance with applicable law. Our commitment is to be transparent about what data we hold, how long we keep it, and what rights you have to access, correct, or delete it.

wetobet operates in supported jurisdictions where local law permits. When you create an account with us, you acknowledge that our servers may be located outside your country and that your data is subject to the privacy laws of the regions where we operate. By using wetobet – whether to deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer, or to stake on Liga 1, Piala AFF, or any other game – you consent to the practices described in this policy.

If you have questions about how we handle your information, contact our support team. We are committed to responding to data requests within reasonable timeframes and explaining how your privacy is protected.

What We Collect and How wetobet Uses Your Data

Account information we require

When you open a wetobet account, we collect your email address, username, password (hashed and non-readable), and basic profile details. We require this information to create and manage your account, send you transaction confirmations, and communicate about security or policy changes. Your email is also used for password recovery and two-factor authentication if you enable it.

For payment processing, we collect your payment method details – such as your DANA wallet ID, e-wallet phone number, mobile banking account, local payment credentials, online payment reference, e-wallet identifier, or bank account number and name. We also record the amount and date of each deposit and withdrawal. This information is used solely to process your transactions and reconcile your account balance.

KYC and identity verification data

When you request your first withdrawal, we require identity verification. We collect a photograph or scan of your government-issued ID – such as a KTP (Indonesian identity card), passport, or driver's licence – and proof of address, typically a utility bill or bank statement. This information is collected to comply with global financial regulations that prevent money laundering and terrorism financing. We verify you are the legitimate account holder and that your account is not linked to sanctions lists or criminal activity.

Your identity documents are stored in encrypted, access-restricted databases separate from your game history and transaction logs. We retain them only as long as legal requirements mandate – typically three to five years after your last transaction on wetobet. After that retention period, we securely delete them. If you close your wetobet account, your documents are marked for deletion in accordance with our retention schedule.

We do not sell or share your personal data with marketing companies, advertisers, or third parties for profit. Your privacy is not a product.

Game and transaction data

We collect information about your activity on wetobet – which games you play, your stakes, your wins and losses, and the dates and times of your transactions. This data helps us detect fraud, prevent cheating (such as collusion or account manipulation), and comply with audit requirements. We also use it to identify and prevent problem-play patterns if they occur, though we do not use it to target you with aggressive marketing.

Your game data is retained for a minimum of five years to satisfy legal and audit requirements. During that period, it is stored on our servers in encrypted form and accessed only by authorized staff or law-enforcement agencies acting under legal process. After the retention period expires, your game data is deleted unless we are required to retain it for ongoing disputes or legal proceedings.

Technical and usage data

We collect technical information about your use of wetobet – such as your IP address, browser type, device model, and the features you access. We use this data to improve platform stability, diagnose technical issues, prevent fraud, and protect against cyberattacks. We also use it to understand how players navigate wetobet – for example, which game categories are most popular – so we can optimize the user experience.

Cookies and similar tracking technologies may be placed on your browser when you use wetobet. These help us remember your login status, store your language preference, and measure how you interact with our platform. You can disable cookies in your browser settings, though doing so may limit some features of wetobet. We do not use third-party advertising cookies to track you across other websites.

Your Rights and wetobet Data Practices

Third-party processors and data sharing

wetobet works with payment processors, identity-verification services, and hosting providers to operate our platform. We share only the minimum data necessary with these partners. For example, when you deposit via DANA, we share your transaction ID and amount with e-wallet's payment processor so they can confirm the transfer. We do not share your full payment history or personal preferences with them.

Our hosting provider stores our servers and databases. They have access to your data in encrypted form but cannot read it without our encryption keys. Identity-verification services we use are contractually required to delete your documents after the verification is complete and our retention period expires. We do not sell or lease your data to any third party for marketing or any other commercial purpose.

Your data access and deletion rights

You have the right to request a copy of all personal data we hold about you on wetobet. You can request this through our support team by providing your account username and a description of the data you want to access. We will compile your data within a reasonable timeframe and provide it in a readable format. You also have the right to request correction of inaccurate information – for example, if your registered email or payment method has changed.

You can request deletion of your account and associated data at any time. If you close your wetobet account, we delete your login credentials, profile information, and game history in accordance with our retention schedule. Identity documents are retained longer due to legal requirements, but are securely destroyed after the mandatory retention period ends. If you have an outstanding balance or pending disputes, we may retain data related to those items until resolution.

• 1
  Email is encrypted in transit and at rest

  We use SSL encryption for all data transmission. Your email address and payment details are encrypted when stored on our servers.

• 2
  Access logs are monitored for suspicious activity

  We track login attempts and flag unusual access patterns to detect account takeover. If we detect a breach, we contact you immediately.

• 3
  Servers may be located outside your country

  Our infrastructure spans multiple regions. Your data may be processed in Indonesia, regional hubs in Jakarta, Surabaya, Bandung, or Medan, and other supported jurisdictions.

• 4
  We comply with legal process and law enforcement

  If a court or law-enforcement agency issues a valid legal process, we will comply with data-disclosure requests. We notify you unless legally prohibited.

• 5
  Policy changes are communicated in advance

  If we modify this privacy policy in material ways, we notify you via email. Your continued use of wetobet indicates acceptance of changes.

Contact and dispute resolution

If you have concerns about how wetobet handles your data, or if you believe we have breached this privacy policy, contact our support team. Provide your account username, a description of your concern, and any supporting details. We investigate privacy complaints and respond within a reasonable timeframe – typically within ten business days.

If you are not satisfied with our response, you have the right to lodge a complaint with your local data-protection authority or regulatory body. In Indonesia, this is typically the Otoritas Jasa Keuangan (OJK) or equivalent regional authority. We comply with applicable data-protection laws across all jurisdictions where wetobet operates.

We at wetobet take privacy seriously. Your data is collected only for legitimate operational and legal purposes – never for speculation or secondary use. We encrypt your information, restrict access to authorized staff, and delete data according to legal requirements. If you want to know more about how your specific data is used, or if you want to exercise your rights to access, correct, or delete your information, reach out to our support team and we will assist you promptly.